Hundreds of companies are targeting your customers that you have worked so hard to earn. So, how do you keep them loyal to you? Now, more than ever before, customer experience plays an important role in retaining repeat business. As a small business, you need to have a competitive edge over your online and large competitors. Your company’s key differentiator … Read More
Achieving Dreams Later in Your Career
Being at the tail end of the Baby Boom generation, I should be winding down my career and preparing for retirement. After all, I have been a flight attendant for 36 years. But somewhere along the way, my childhood dream of owning a small boutique became a reality…and without too much thought or preparation I might add! What started out … Read More
Leveraging New Government Contracting Regulations to Benefit Your Small Business
Relationships between small businesses and the government aren’t always easy to form. In my case, I love my prime contractors is because I’ve been blessed to have great relationships with the contracting officers, program managers, and their small business representatives. Part of this is due to how I approach the relationship and part of it is due to the individuals … Read More